Topic

Problem solving

Naming the right problem before building the fix.

EssaySep 18, 20267 min read

Build Your FDE Toolbox: A Skill That Makes You Name the Problem Before You Design the Fix

Learn to write one prompt that makes Claude generate a two-phase toolbox skill: define the problem first, then design the solution. By Ping Wu, CSTU professor.

AI and software engineering
Claude Code, Skills, MCP and Connectors
Problem solving
Decision-making
Agentic AI

EssayAug 30, 20265 min read

I'm Not Worried About Automating the Workflow. I'm Worried We're Automating the Wrong One.

McKinsey and MIT data show most AI investments don't move earnings. Ping Wu, CSTU professor, on why naming the right business problem comes first.

AI and software engineering
Problem solving
Decision-making
Agentic AI

EssayAug 17, 20265 min read

It Was Never the CRM. It Was the Habit Wrapped Around It.

Why CRMs fossilize without a habit of capturing signal, and how Salesforce's $27.7B Slack deal and AI agents show live context beats database records.

Sales
Problem solving
Agentic AI