Builder letters · Coming soon
The builder is the product.
Templates matter. Prompts matter. But the real transformation is the moment a knowledge worker sees themselves as someone who ships.
Read soonAI transformation, at your scale
Whether you lead an institution or you're building on your own, the goal is the same: an AI environment you control, a workflow you understand, and work you can actually ship. Book a private assessment, start with a course for CSTU credit, or bring your whole organization.
Book a conversation with PingBring your current setup and constraints. You'll leave with a clear picture of your next step.
Now teaching
Build a career gap analysis and training plan app with agentic RAG, layer by layer, with CSTU credit. New to the tools? Free beginner decks cover installing software, the terminal, Git, Docker, the web and data.
7
weeks
13
classes
1
agentic RAG app
Just Ask Notes
The letter takes its name from my novel, Just Ask — same premise: the people who get unstuck are the ones who learn to ask better questions.
One belief challenged. One concrete shift. One question that sticks.

The book behind the letter
Just Ask
A business novel about the people who learn to ask the questions others avoid.
Find the book →Just Ask Notes · Aug 19, 2026
When AI turns years of experience into commodity retrieval, directing agents with conviction is how you ship without permission.
Read note→Just Ask Notes · Aug 17, 2026
Hand the same software to two founders: one builds a compounding network while the other lets it fossilize. The CRM record was never the truth — the conversation was.
Read note→Builder letters · Coming soon
Templates matter. Prompts matter. But the real transformation is the moment a knowledge worker sees themselves as someone who ships.
Read soonThe shift
AI did not remove the need for taste, context, or judgment. It made them harder to fake.
The next advantage belongs to people who can turn their own knowledge into a system: capture what they notice, shape it into work, ship it, and let the audience response change what they notice next.
That is the work worth getting good at now.
The pattern behind the work
The TEDx talk traces the same pattern: human language, machine language, and the loop between them.
Two clear paths
The course track teaches you to build it yourself. The private track starts with an assessment and ends with AI working inside your business. Same destination — pick the door that fits how you work.
Course track
CSE 642 · Fall 2026 · now teaching
Build a career gap analysis and training plan app with agentic RAG, one layer per session. 13 classes over 7 weeks at CSTU, online, with a free sign-in for the syllabus and slides.
Teaching record
Past courses · 200 students over two years
CSTU graduate courses in multi-agent systems, AI-assisted software development and agentic AI, plus programs for professionals and teams. See what was taught and what students shipped.
Private track
AI Transformation Assessment · $980
A private session for SMB owners and executives. Bring your current workflows and tools — Ping maps the bottlenecks and shows where AI blends into your process to 7x your productivity. Credited in full toward implementation.
Private track
Emerging Tech Transformation
Ping comes into your organization as a Forward Deployed Engineer: talks to your stakeholders, assesses what's actually broken, and implements the change — inside your actual systems.